Organization development (OD) is the study of successful organizational change and performance. During human relations studies in the 1930’s, psychologists found that organizational structures and processes influence worker behavior and motivation.

It’s natural for employees to get distracted sometimes. No one’s a robot who can stay focused all day, every day. But when distractions are becoming more common than actual time spent on work, and productivity is suffering, you need to act. It can be hard to know how to refocus your employees without sacrificing employee engagement or closely monitoring how workers use their time, but it’s doable.

We all know the value of the Golden Rule. Nobody has to convince any of us that kindness can change the world. I’ve just been thinking a lot lately about how it might change our performance at work. Would kindness at work make us better at our jobs?