February 28, 2021
Training and Development 24 April 2019
5 Essential Ways You Can Boost Employee Engagement Using Technology
Guest Poster

As a modern-day business, it’s absolutely essential to make sure you’re taking the time to see whether your employees are engaging with your business. A lack of engagement will indicate far less productive within the different areas, a higher rate of employee turnover, and usually an absence of job satisfaction.

This is not going to work well within your business and will more often than not lead to expensive problems, and ultimately the end of your business. Nevertheless, while boosting how engaged your employees are in your business, plenty of technological solutions exist to help you out.

Today, we’re going to take a look at a few of the most important and effective ways you can boost your employee engagement, ensuring your business remains on a path towards success and creating an optimal experience for everyone involved.

1. Encourage Collaborative Working

Perhaps the best way to get people interested in working within your business is to use technology to bring people together by making communication more effective. For example, using tools that allow people to comment on projects, delegate tasks seamlessly, and overall work together can help create a sense of community and enhance teamwork.

The more everybody works together as a team, the more satisfaction they’ll get because the less isolated they are. There’s also no denying that social media and instant chat platforms like Slack, Discord, and Skype will help to boost this feeling.

Besides everybody being able to interact with each other, software such as ProSky offers features like file sharing, note-taking on improvements (as well as congratulating people publicly when they’ve done an excellent job), and other management tools to help everything run smoothly.

The smoother everything is running; the more likely your employees will be to enjoy what they’re doing. Having a collaborative environment in your company allows people to get involved in suggesting solutions and ways forward.

If you introduce these systems and then implement a structured and organized management system (that will depend on the nature and individual circumstances of your business), this is a great way to carry your business towards the realms of success.

2. Use a Peer-to-Peer (P2P) Recognition Service

Recent statistics show that over 43% of all employees in most businesses are unsatisfied with their job because they don’t feel like they are given enough respect or recognition for the work they do and what they’re able to get done.

If these feelings continue for an extended period of time, then this is going to result in an ever-increasing amount of dissatisfaction for the business, and productivity and success will get worse and worse.

However, by implementing some more recent P2P recognition platforms and services into your business, as we spoke about above, you’ll be able to encourage everyone to become even more supportive of one another, which ultimately leads to a happier and more productive work environment.

This needs to be implemented on all levels of your business. For example, even if you have managers who are disinterested in the company and show an inability to give praise where it’s due, this system works well because it encourages other employees, even same level employees, to give that praise.

“If you’re able to recognize the efforts of your younger generation staff force, your employee base will quickly become a force to be reckoned with, so make sure you’re investing time in seeing how well this will work,” - Benjamin Prescott, project manager for Australia2Write.

This is especially important if you’re working with millennials and generation X, Y and Z employees because they thrive on recognition. While it may be difficult for older generations to understand, especially those with a ‘just get on with it’ kind of attitude, this is simply the way the world is.

3. Invest in Mobile Learning Platforms

The life of a modern-day employee is a busy one, and it’s important to make sure you’re taking the time to realize how important learning, especially continuous learning, is in the lives of these employees.

However, with such busy schedules, it’s not always easy to fit in the time. This is why it’s vital to make sure you’re offering your training programs and learning materials to your employees in a mobile format. This is crucial because you can easily allow your employees to train anywhere, whether that’s in work time or not. This ensures that when your employees are engaged with a certain task, you don’t need to break things up to take them away to go training, because they can simply do it whenever.

When they complete their mobile training, be sure to get feedback about the effectiveness of the training program is through a post-training survey. You can create a simple survey using Google Forms to send out to your employees after they have completed the training. Asking the right questions on your post-training survey will help you to identify which activities your employees enjoyed, what they struggled with, and how much they feel they learned.

4. Implement Gamification Techniques

So we’re on the same page, Gamification refers to the process of turning a work process into a game. For example, You can award points for completing specific tasks. These points can then be used to unlock certain content, as well as adding up to place you on a leader board where you compete against your friends and coworkers.

This is a great way to introduce technology to make working fun and to add an edge of friendly competition which is a great way to enhance productivity and raise the output levels of your business. Gamification rewards encourage staff to have fun and helps to reduce stress, all while building social networks when they work.

Gamification can increase employee engagement and productivity because you’ll get everybody talking amongst one another and it helps to build a community within your business. This is an especially effective solution when you’re trying to train your staff and you want to encourage them to learn more, particularly when it comes to millennials and Gen Z.

In this example, you could run a leader board and give employees points for every training exercise they complete. Whoever has the most points by the end of a certain defined period of time will win a prize! Happy, fun and straightforward!

5. Give Your Employees Technological Freedom

Another great way to get your employees excited about working in your business is by allowing them to introduce and use their own ways of working. Thanks to the nature of most software and platforms, files are interchangeable and are compatible with different services.

With this in mind, to a certain extent, you’ll be able to allow people to bring in their own software and computer systems to work on, meaning people will be a lot more comfortable with what they’re doing.

“For example, if someone loves using Photoshop, but someone else prefers using GIMP, with strong management roles in place, tasks can be delegated, and ultimately both team members will be able to work effectively to the best of their own abilities,” - Nina Turner, Marketer for WriteMYX

You can offer training on different software or even have your most effective employees teach one another their favorite methods and techniques.  When using new software, there are many things to consider before training your employees, so be sure that this tech freedom doesn't negatively affect their productivity.

Of course, there are also security concerns you’ll want to think about when it comes to allowing people to use their own technology, so make sure you’re following basic and advanced security procedures to protect your business.


Regardless of the technology you choose to guide your HR directives, it's essential that your employees are at the center of any new program. There is no magic application or technology that can guarantee a motivated or engaged workforce. An organization's culture is the sum of its parts, and any disconnect between the actions of leaders and the organization's vision will undermine the benefits of technology for employee engagement and evaluation. 

The technologies we discussed will without a doubt help companies with their HR directives, but keep in mind that ultimately, it’s all about your people and clear communication.

Katrina Hatchett, a tech blogger at Academic Brits and writer for Origin Writings, is involved in many business projects. She enjoys identifying project problems and find solutions for these, and her goal is to improve the effectiveness of our communication. She also writes for PhD Kingdom blog.